Immediate Care

PacketExchange operates a 24x7 global Network Operations Center and Customer Support Center, supported by our engineering teams in London, Los Angeles and Sydney for true around-the-clock coverage.

If you require immediate network assistance, please contact our available engineers by emailing support@tickets.packetexchange.net or at the following phone numbers:

Technical Services Helpline and NOC
Europe: +44 (0) 20 7001 6860
US / Canada: +1 877 39 PX NOC (+1 877.397.9662)